The central station may also elect to enroll in UL’s Standards Customer Certification Library (SCCL) for a subscription to UL 827 without charge.The central station will also appear in UL’s online certification directory: a public-facing, easily searchable database of qualified companies.This certificate allows you to promote your brand and services with the globally respected UL Mark, helping you distinguish yourself in today’s competitive landscape. If certification is granted, a renewable Certificate of Compliance is issued.The results of the evaluation are detailed in a report. If the monitoring station is applying for a full-service category, the evaluation will include examples of installed alarm systems. The process of evaluating a central station for certification, formally known as Listing, includes UL staff conducting an on-site examination of the monitoring station facility and operation for compliance with UL 827 and standards related to the category.We conduct annual audits of each UL Listed alarm company to help ensure continued compliance. UL Listed central stations are required to adhere to the requirements in UL 827, the Standard for Central Station Alarm Services, and must demonstrate compliance before becoming UL Listed. Those demonstrating a high level of service can opt to become UL Listed.
Experience and reliability can vary greatly among central station monitoring companies. When an alarm is triggered at a protected property, the signal is sent to the central station where a trained operator records the signal and initiates the appropriate response. A central station is a commercial entity that monitors fire, commercial security and residential security alarm signals.
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